#ai#business

AI customer service enters next phase as businesses focus on optimisation rather than adoption: Report

The AI customer service industry is entering a new phase where businesses are focusing less on adopting AI receptionists and more on improving their performance, according to a report by an AI company Upfirst.

Source: Mintrss
Read the original at Mint

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Original headline
AI customer service enters next phase as businesses focus on optimisation rather than adoption: Report
Product category
General technology
Curation state
ingested