Trust levels for generative AI drops below 40%, yet consumers rely on AI product advice: McKinsey

Consumers do not trust artificial intelligence (AI) advice, as the trust level for generative AI drops below 40 per cent but they turn to it anyway, according to research discussed on The McKinsey Podcast.

Source: Mint30 August 2026 at 10:11 am ISTrss

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Original headline: Trust levels for generative AI drops below 40%, yet consumers rely on AI product advice: McKinsey
Product category: General technology
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